I am still on hold with an agent in S. Africa who told me over 45 minutes ago that she would be transferring me to an agent in Canada.She then told me it was taking longer than expected, which has been the theme all day.Now she just pops in to see if...
Working to improve?I am another Telus customer and I have waited 3+ hours to "speak to an agent"...The Ai chat bot is BROKEN and useless.I have been trying to contact you all because my current 2 year bundle is up.Shaw / Rogers is offering a way bett...
