There doesn't need to be. You agreed to maintain your service(s) for the period of time you agreed to. If you moved into an area where Telus doesn't offer service, that doesn't invalidate the agreement you signed to that commitment of time for serv...
Once upon a time, companies would let you out of the contract at no cost to you if they couldn't provide you service. Unfortunately, those days are long gone! These insane fees for early termination are getting higher and these companies are sticki...
When ever I get calls like this or calls I am unsure about. I ask them to note my account with the offer and will give a call to Customer Care in my free time to further inquire about the details of it. If they are from Telus. They will be able to...
I like how you think! I bet you were a grest CSR/Support rep. Even though I don't work im Customer Service and don't work for any telecoms. i do think that it looks good on a company to do their best to always try and understand things from the cu...
