You’re best solution in that circumstance would be to call #227 and talk to payment services about doing a payment arrangement, but generally it’s 3 months of missed payments if when they will suspend your account.
If the trade-in value was only $140, I’d talk to the store and make sure they filled out the Bring it Back escalation form. If they have, once the trade-in company receives the device you should get a bill credit for the difference. The last one I di...
It’s able to be done through dealer locations as well. I work at an authorized dealership and have processed a few of them personally, although there is a short timeline in order to be able to do the escalation. The tough part if in a more rural area...
If you take it in store there is a way to process Bring it Back devices after you’ve ported out but have to do a trade-in instead of the normal device return path where the process is you will get sent a virtual prepaid credit card that you can use t...
To set up your watch should be able to go into the Watch app on your phone and select Cellular. Select Cellular Setup and it should ask you to login to your MyTELUS account and from there will guide you through selecting your plan and adding your e91...
