I have had 3 tech consultations and am told that I have dead spots and will need to buy the wifi+ service, which I refuse to do because we had Internet 300 in February and no dead spots!
We have the exact same problem since accepting a new contract and upgrading to Internet 500, we have dead zones, where none existed before. Perhaps a new modem should be given to pure fibre customers, like the NH20A. The current T3200M is obsolete.