TELUS Neighbourhood

Tricia25

Our remote for the optimum tv box all of a sudden doesnt work fully. If you hit the previous channel button, nothing happens. If you enter a tv channel (ie 122) the number that you typed in appears in the bottom of the screen but you now have to hit ...

Tricia25

Has anybody ever had luck changing a business account to personal account?? No longer have a business and want a less expensive personal plan. Went into a Telus store and was told to call Telus support. Called and Telus support told me they couldn’t...

Tricia25

What the heck?? All Discovery channels are now changed and many shows that we watch are no longer available. Why didn’t Telus announce this prior to us losing the channels? Will we be compensated since our agreement included these channels and now te...

Tricia25

I have the same issue … the app shows no devices, gives an error that it can’t sync. It’s been this way for over a month.

Tricia25

If you find a way to talk to a real person who can solve the accounting issues please post! I have been on hold for hours, chatted back and forth on the app, and still can’t talk to a real person who can rectify the billing mistakes Telus has made. I...

Tricia25

So I have a contract agreement that included these channels. Now Telus has taken them away and wants me to pay to subscribe to them?? This doesn't make sense. I am already paying to have these channels.\

Tricia25

I totally agree with you!! We agreed to a contract that included specific channels and now they removed them. Telus needs to provide the services we are contracted to have!

TELUS Neighbourhood

User Statistics

User Activity

Optik tv remote

Changing business account to personal??

Discovery channels shows gone

Re: Connect App not working to pause devices

Re: Trouble with account - pricing adjustment & added service

Re: Discovery channels shows gone

Re: Recordings disappeared when channels were dropped