I sign an agreement on Nov 30 2024 , it was about a $15 bill credit for my mobile service , and it last for 24 months. However, I just received the bill and found that the $15 bill credit didn't apply. Would you explain what happened?
Dear Customer Service Team / Billing Department,I am writing to formally lodge a complaint regarding an unreasonable charge on my recent mobile phone bill. On November 30, I subscribed to your Black Friday promotional plan at a discounted monthly rat...
Dear Sir/Madam,I am writing to express my concern regarding a recent change to my mobile service plan that I believe violated the original terms of our agreement.In November 30 2024 (Black Friday, Promotion), I signed up for 24 month mobile plan with...
I received a call from customer service on 25th January, and they promised to refund the overcharged amount in the next bill. However, I noticed that the latest bill does not include the refund.
I received a call from customer service on 25th January, and they promised to refund the overcharged amount in the next bill. However, I noticed that the latest bill does not include the refund.
