11-29-2023 01:46 PM
Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV public Beta software so perhaps this is the problem. Would appreciate if someone could let me know if they are experiencing the same issue so I know if the problem is on my end or not. Thanks!
Solved! Go to Solution.
12-12-2023 12:35 PM
Hi @gojets25 @Pete1161 @whitewater @CmndrTaco @Kolly @DrewOffTheBeat @Peltron @Rwagar75 @FuzzyLogic
The Apple development team pushed an app update to the Apple App Store early this morning to address the issues with tvOS 17.2. If you go to the App Store, navigate to Purchased and then click on TELUS TV+, you can download the app manually. If you have automatic updates turned on, your Apple TV may have already grabbed the new app, or it may be scheduled to download sometime today. The latest version is 2.6.1 (474). Apple doesn't publicly announce official OS release dates in advance, and we were anticipating it to come later this week; they beat us by a day. Thanks for the patience.
12-12-2023 06:00 PM
Thank you so much for getting the app working again.