Cookies Preference

[Tigi]

Why does Telus not provide the option to choose cookie preferences like other web sites do? They have no option other than the dictatorial "accept"!

[TELUS_Support]

Hi there, thanks for your message.

We understand your concern — transparency and control over your personal data is important. TELUS is committed to respecting your privacy, and we’re continuously working to improve the online experience, including how we handle cookies and consent.

We appreciate your feedback — it's a valuable part of helping us do better.

[Tigi]

So then, what exactly are you doing to address the cookies issue I mentioned? Need a specific answer than a generalized one.

If you fail to plan, you are planning to fail.
~ Benjamin Franklin

[TELUS_Support]

At this time, our website uses standard cookie functionality to support essential site operations and improve user experience. While we don’t currently offer granular cookie preference settings like some other sites, your feedback is important and has been shared with our digital team for review as we continuously evaluate ways to enhance transparency and user control.

If you have specific privacy concerns, you can learn more about how your data is used by visiting our Privacy Commitment page. https://www.telus.com/en/about/privacy