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Escalation - Request for Immediate Restoration of SmartRing Service

pwgilbrt
Neighbour

Dear Telus Support Team,

 

I am reaching out to express my concern frustration regarding the persistent issues with my SmartRing service, which remain unresolved despite several follow-ups.

 

This phone number serves as a crucial support line for Columbians and Canadians with disabilities. The service disruption is causing significant hardship and could potentially endanger vulnerable individuals.

 

I kindly request a callback or written response confirming that this issue is being prioritized, along with a reliable timeline for its.

 

Sincerely,  

 D Gilbert  

Account (removed account info on public forum)

 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

We're sorry to hear about the issues you're experiencing with the SmartRing service D. We'll send you a PM shortly to inquire further.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.