Hi folks

[Adila2]

Hi folks so I recently bought my own wifi router a tp link BE9700 I have it on partial bridge mode the nah20t. My Telus white MOCA connected to tp link deco shows the ip address in Abbotsford be9700 wifi 7 shows I’m in Campbell river is this normal? For partial bridge if I full bridge mode will the Telus white mocas continue to work? Thanks! Or the Moca function? On the nah20t? Thanks thanks! 

[Adila2]

The Telus white mocas ip shows I’m in Abbotsford.

[TELUS_Support]

When using partial bridge mode on the NH20T, it’s normal to see location differences like Abbotsford vs. Campbell River. This is based on how IP addresses are assigned and geolocated by third-party services, and sometimes they can appear inconsistent depending on how your new TP-Link BE9700 router is handling the public IP. As for full bridge mode, enabling full bridge will disable most routing functions on the NH20T, including MOCA support, meaning your white Telus MOCA adapters may stop working if they rely on the NH20T to manage their connections. If your white MOCA is being used to deliver PureFibre TV service (like Optik TV boxes), we don’t recommend using full bridge mode, as this may disrupt that functionality.

[Adila2]

Mm gotcha I have the latest android tv box on Telus. If I take the the modem off partial bridge would it create a double Nat?

The Telus white mocas ip shows I’m in Abbotsford. This to relating to my post. Thank thank

[TELUS_Support]

If you remove the modem from partial bridge mode, yes, it could create a double NAT scenario, especially if both your TELUS modem and your Android TV box/router are assigning their own NAT/firewall rules. As for the IP showing Abbotsford, that can happen depending on the IP block assigned. IP geolocation isn't always precise and might not reflect your exact location, but it's normal and usually doesn’t affect your service.

[Adila2]

Another thing my isp on my Telus white Moca shows as Telus Purefibre and partial bridge mode even when i connect my computer still shows the same thing as mentioned happen should i wait 24-48 hours?