Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Does anybody here know of a way to keep your Netflix watchlist from constantly shuffling. When we got Netflix thru Telus about 3 months ago my GF set up the watchlist in a way to make it easier to find things quickly - movies / tv shows leaving Netfl...
Like others I welcomed the addition of the green NEW to identify new shows. With season ending for actual new shows there are fewer NEW shows and it has become notifiable that random repeats are marked NEW
I have been using the TP-Link TL-SG105 Ethernet switch for 18 months now without any issues. The it plugs into the ethernet jack in the wall and then into my various devices such as my TV and my Optik PVR. A few days ago I woke up and found that it r...
I am trying to record a CFL Stampeders game on channel 900 (or other TSN channels that are showing if). I get a message “This program cannot be recorded”. I tried other TSN programs and get the same message. We have definitely recorded TSN in the pas...
There is apparently poor or non-existent communication between the Loyalty department and billing. I've had to call every month to get my bill adjusted to the right amount. This time, not only did they adjust the bill, they changed my service and tur...
When i try to connect to the #TELUS public wifi the sign in page does not load. It times out after I click the push notification for "Sign into Telus" and says "Webpage not available ... net::ERR_TOO_MANY_REDIRECTS" I currently use the Brave browser ...
It seems like we have an Internet outage in East Abbotsford. I’ve reset my fibre optic, and Wi-Fi routers still no connections.
I currently have the older Optik 4k boxes and are happy with them. If I renew by contract/ term , will telus force me to replace my existing boxes with the 21t/ Jade android based cloud boxes ?I don’t want to use them as I need IR to control the boxe...
Hey, I have client who we have set up with apple tvs, running the telus tv+app. The client has had nothing but issues with the recordings section, and now that we have it figured out it seems that 15-20 mins into watching a recorded show the audio go...
Using an Optik TV-21T box with a Monitor type TV, so no tuner and no internal speakers, HDMI cable hook up Monitor has optical audio out but its fixed not variable same as the Telus box's optical outMonitor has analog audio out but no sound transfer ...
