Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
What is the use of having parental controls when there is no way of setting a PIN for the Main Profile? This does not make sense! Parental control seems to be used only for online purchases and setting ratings but kids still have access to everything...
I have been having issues with my PVR for a month or so now. When I watch a program that I have recorded, the PVR suddenly stops. With the statement popping ip, " Recording not available. Make sure this digital box and the PVR are connected to the ne...
For example, I like to browse thru hockey games and watch the goals scored. I watch the scoreboard and once it changes I review the goal. With new system I cannot do this!!! Arrrgh! Are we moving forward or backwards with this new system??Also, I do ...
HI All I just moved into a new build and am setup on the 1.5 gig planI have the telus Network Access Hub pre installed per the app (technicolor NH20T)II have run the 10GB port to a ASUS ROG Rapture GT-AXE 16000 2.5 WAN port using a CAT 8 cable and re...
Am I missing something? So difficult to delete programs after watching! There must be an easier way that I’m missing!! HELP!
I haven't been able to connect to my work VPN for a week now. I have to go to the library to work since Telus internet does not allow me to connect to the VPN. I have tried using my cell phone's mobile data and it works, so it is a problem with the T...
I've just had a TelusTV-21T box installed. I do not like the remote and would prefer my universal remote. The codes for Telus do not work for this newer tech.Is there a four digit code(s) for the TelusTV-21T box?
Hey guys,Saw a post that there's a new update coming in the next few days (end of Feb). Can Optik Kate or anyone from Telus include a patch update. Really looking forward to this update.Thanks
Dew to copper wire failure I'm forced to migrate to PureFibre for home phone to work again! Technician stated there’s no cost to transfer to the PureFibre but the system does draw electrical power from the residence... with only home phone connected ...
I have an Android tablet and and Android phone. On both devices I have a myemail@gmail.com account as my primary account for all google services. I also have myemail@telus.net to access email only and I have not ever used that for any google apps lik...
