Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Just called to see if we could upgrade the box in my living room to the new 4K box and was told that it wouldn’t work in my house…then was told it would. But I would be without service for 7 days waiting for the boxes to show up in mail. She was real...
AlJazeera 825 reception has become very choppy and dropping out recently. Is there some sort of issue?
Since we upgraded our Telus connection, that came with a Telus WiFi Hub, we have had issues with connecting to our epson printer. My Grandson and I play minecraft over the LAN network option but after a few minutes the LAN server looses the connectio...
So I accidentally turned off my wifi through the admin account. Now the question is how do I turn it back in without wifi connection from the admin
So another in the saga of series recordings issues.Can't seem to consistently get episodes recorded of America Got Talent.Set up series, and they either don't record or the series disappears.Tonight,Jan 17, I saw the series was supposed to be set for...
I bought a new apartment in west Coquitlam. Although the unit has installed a Telus Box and indicated that"Your home is TELUS QuickConnect Enabled and already connected to the TELUS PureFibre Network.", thecustomer service said that unit is not avail...
I am looking for an email address to submit my complaint regarding home internet service which is not working properly from past 6 months or more. When I call the customer care, they give me some solutions which are not working at all like switch off...
Recently signed up for Telus, and did self install for 2 optik tv+ digital boxes. Main living room tv had no issues, secondary bedroom tv will not link to remote. Going through the automated setup process, the box recognizes that it is a Sharp TV and...
Like others who have posted here in the past, I cannot log in to TelusTV+ without getting an error.I'm paying for TelusTV+ through the Stream+ bundle, but I haven't been able to access it since day one. When I signed up, it directed me to download th...
I have recently renewed my contract with Telus, with Optik included. When I watch on my laptop I am unable to play from the guide, and get random "user has no rights" when I try to watch programs or in some cases on demand programs.
