Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Seems I get a sales call from a Telus rep a couple times a week. I don't know why I cannot be put on a list to DO NOT CALL ME! I do not want Telus Service. I Have a Rogers phone that I am very happy with and as for TV and Internet me and the people I...
HI,Last month got the info in regards upgrading my hdpvr box as i would no longer be able to get Netflix.opted to upgrade got the 4k pvr which i have not installed yet.just got my latest bill which went from $210.31 to $560.42!!!!! as far as i knew t...
so my ex-roommate just up and cancelled the WiFi on us so were without Wifi for mine and my wife's first weekend off and at home in 2 months. id really like to just use the router that is plugged into my wall instead of waiting for a new one that is ...
I spent two hours with tech support and my options button only has All Channelsthen I found this forum and the below pinned on how it is supposed to workThen I spent another hour and half in a chat with tech support. A new box was sent out with the s...
Hello fellow forum members,I've recently encountered a baffling internet connectivity issue in the Cedar Hills Surrey area, particularly following power outages. I'm reaching out to see if anyone in our community has faced a similar challenge or can ...
I am having problems with FFW, rewind, pause and stop on my Optik TV box. I think they are called "quick tricks"?I have tried, resetting the box (unplugging), rebooting the router and the pvr, taking the batteries out of the remote and they all seem ...
On my TV, The Great British Baking Show Season 13 stops at episode 7 - Custard. It is missing episodes 8, 9 & 10. On the Telus TV app, The Great British Baking Show Season 13 is missing episodes 8 and 9. Episode 10 - The Finale appears on the app.
My Optik TV will turn on and the "Telus" and "Android TV" loading screens are visible, but then when it has booted up and the TV is playing I cannot see any video, but can hear. I unplugged and waited a minute before plugging back in, and it is still...
Does the FXA5000 Smart Hub have internal battery backup in case of a power outage?
There are episodes missing from pretty much every SLICE show in on demand. Real Housewives of NYC, Atlanta, OC, SLC. And Below Deck Down Under.
