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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 127344 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58101 Views
  • 43 replies
  • 7 kudos

Resolved! What do do with a Actiontec6000q

Upgraded to TelusFibre. I help on to the wifi+ device until i moved all my devices over to the new SSID. Now I have this and I'm told Telus doesn't want it back. Should I just drop it off at e-waste recycling or give it away?

kevintbc by Neighbour
  • 1521 Views
  • 1 replies
  • 0 kudos

Resolved! IP Address -Internet

What are your thoughts on dynamic or static ip address configuration for modems or routers?Can Internet work with dynamic or static ip address?Will internet work for residential or business modems?

Anonymous by Not applicable
  • 4638 Views
  • 5 replies
  • 0 kudos

Adding Google NEST wifi hub direct from Telus Modum

I recently got a Telus fibre installation.1. There's a wired connection from the Telus modem to my NEST WiFi hub.2. I also have a direct wired connection from the Telus modem to my PC.All devices, whether connected via WiFi or Ethernet, have internet...

Ludwig by Friendly Neighbour
  • 2095 Views
  • 1 replies
  • 0 kudos

API for router to disconnect a device

Greetings! I want to control the screen time for my 5-year-old. One of the agreements is to rest the eyes for a while after some minutes of watching the iPad. I want to disconnect and connect the device (iPad) after triggers to enforce this. I notice...

qhwa by Friendly Neighbour
  • 2631 Views
  • 3 replies
  • 0 kudos

Telus TV+ remote

The new TV+ remote doesn’t have several features of the old one, which makes it so much more difficult / more work to navigate. Missing: PVR button, delete button, info button, stop / fast forward functions (either its a 30 sec skip or holding it dow...

VancityV by Neighbour
  • 5504 Views
  • 4 replies
  • 1 kudos

Resolved! hdmi cable

HI,I just got my new 4k pvr box.pardon me for the silly question i am senior trying not get freaked out by the new tech.my tv is 12 years old still working well the new box does not come with the breakout cable but can it be replaced by a single HDMI...

mapp6868 by Friendly Neighbour
  • 3690 Views
  • 2 replies
  • 0 kudos

97 year old has services disconnected due to Telus error

After ‘harassing’’ my dad to migrate his Telus landline and internet from copper to fibre optic cable, my dad set up an appointment. No technician arrived for the appointment so another appointment was set up with the same result. The third appointme...

Resolved! Replacing Telus/Actiontec T3200 Modem

I am looking to replace my Telus/Actiontec T3200 with a TP-Link AX1800. I have fibre internet only and no Telus Optik TV. Is it as simply as removing the T3200 and using the same patch cable from LAN1 on the ONT to the WAN port of the new TP-Link rou...

homac by Neighbour
  • 10052 Views
  • 11 replies
  • 0 kudos

Home phone

How long till my Shaw number gets portol to Telus righ now it’s busy

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