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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 127673 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58160 Views
  • 43 replies
  • 7 kudos

Copper Loyalty

Just renewed my tv/internet and got an interesting discount. $50 a month copper loyalty credit as there is no fibre available in my neighborhood.

Why does it take so long for fiber to be available?

Fiber was installed on the poles in my area in 2019, I have been asking since then to be connected to it. Latest reply was "There isn't a Network Access Point to hook up to".I am in Spallumcheen, yes, it is rural, but there are neighbourhoods even mo...

Heretic by Organizer
  • 1340 Views
  • 1 replies
  • 0 kudos

Resolved! Telus Email

How to not have ( all mail ) not keep copy's of all the mail. If you delete the all mail you delete all mail in your folders drafts etc. in box.

polecat by All-Star
  • 2703 Views
  • 1 replies
  • 0 kudos

Resolved! Adding an additional wifi router upstairs

Hello,I have a fiber optic modem and next to that my wireless router (T3200M). Both are downstairs and provide great wifi down there, but upstairs its very poor. Since I have an ethernet cable wired upstairs from the router, I figured I could add an ...

Truant19 by Neighbour
  • 6462 Views
  • 2 replies
  • 0 kudos

Optik tv+

Why am I being penalized for being a loyal customer? I want to upgrade to Optik tv evolution but because I’m a current customer I can’t upgrade. That just seems like a big F you for being a loyal customer.

Superman77 by Friendly Neighbour
  • 5999 Views
  • 7 replies
  • 0 kudos

Missing episode

On demand , history channel , Alone season 10, episode 6 missing @dru @A-B @Fabylous

merkley4 by Neighbour
  • 3706 Views
  • 5 replies
  • 0 kudos

Forcing device to use 2.4 over boost

I have a few Boost wifi devices scattered around the house. Each device connects back to the modem via LAN. A few months back I installed some wireless cameras outdoors. Connection has always been spotty and someone suggested forcing these devices to...

Chrisq by Organizer
  • 1838 Views
  • 1 replies
  • 0 kudos

Fibre along with either Coaxial or Ethernet cable

I would appreciate advice. We are renovating a condo in downtown Vancouver that had fibre installed a couple of years ago. The condo was built in 1982, and has a suspended ceiling with 15 inches of space above. Coaxial cable runs from the entry point...

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