Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
So, what is the state of TElus 4K content at this point. Asking this because a week ago I had access to Travel XP 4K, Love and Nature 4K, NASA 4K, Revel and Inultra, and today July 14th I have zero access to these channels. Hello all, I'm using the 4...
I'm moving to another house and it's my first time to purchase the internet plan, so I'm wondering if I need to prepare any devices such as a router or something else, or will I get one which is included in my internet plan?
I recently upgraded my telus optic tv to a 4K only because Netflix won't be supported anymore. I've completed installing the box and paring the remote but now my Apple TV won't work. If I plug the ethernet cable directly into the Apple box I can watc...
Hello, I recently renewed my service agreement and my TV plan was changed to a grandfathered plan. Ever since then, I have been unable to watch on the Telus TV Plus app. I was told that my grandfathered plan does not support the Telus TV Plus app and...
just upgrade my internet plan to fiber X, but the modem(FXA5000) that Telus provide only has 110gb port which already connected to Fiber box(new nokia black box), rest of 4 ports are gb port. right now either i need a router support 2.5gb which cost ...
Something new over the last week: We've been receiving the following on some recordings:Asset ExpiredYour rental has expired or this program is not included in your subscription. Please repurchase the rental or subscribe tothe content by visiting tel...
How do I map domain names on my router/modem(T3200m) in the configurations? I want to apply specific ip addresses to websites but I can't find the option to add it on the modem/router settings.
hi,it is the third time when I reboot my optik TV or it reboots on its own I lose all my recordings. Anyone else this happened? Thanks
Hello, I have a two core channels 119 and 121 but I am unable to view our two channels live. I can see the home symbol appears with diagonal line through it. When selected, we see the message. This program can only be viewed on your TELUS home intern...
The latest episode (#4) of “and just like that” came out on Thursday (July 6) but is still not available on Crave!! The other three episodes were released with no issues….what’s going on with this latest episode???
