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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 125285 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 57800 Views
  • 43 replies
  • 7 kudos

Home Phone Rate Increase

I've just notice a $2.00 increase to Home Phone charge. This represents a 16% increase ,10% more than the infation rate. It equals anapprox additional 2 months of payments. This would be a welcom increas to any buisness during these times, especially...

Utility Box

I have a high voltage utility box in front of my house labelled Telus. The side access panel is completely off and I need to find the correct contact to have someone come out and put the panel back on and lock it.This is not an easy task as there isn...

Firetri1 by Neighbour
  • 2675 Views
  • 2 replies
  • 0 kudos

Telus TV+ chromecast app - closed captions

Hi,Is there any option to change the layout of the closed captions on the Telus TV+ app on chromecast?Since this is an app the CC does not depend on the TV itself.It would be nice to be able to customize the appearance since right now, the CC take a ...

BartF by Neighbour
  • 2454 Views
  • 1 replies
  • 1 kudos

Refurbished Wi-Fi Hub shows previous users devices.

So I just recently had my T3200M replaced with a Wi-Fi Hub so my two boosters can now both go wirelessly without needing a direct ethernet connection to a modem, and I think I have discovered a serious privacy issue. When I go into the Connect app an...

RyDawg by Advisor
  • 2140 Views
  • 1 replies
  • 0 kudos

Resolved! Optik box HDMI-CEC problem, or ghost in the machine?

I’ve been having an issue as of late, maybe 6 months or so. My setup is as follows:-optik box/AppleTV in their respective inputs into a Denon AVR-X2400h receiver and out to a Sony X90K TV.The TV and the AppleTV have been changed during the 6 month pe...

Zman2k2 by Leader
  • 3913 Views
  • 3 replies
  • 0 kudos

Scammy door to door salesman

Two months ago I switched both my home and mobile service to Telus as the door to door salesman quoted me $115/month for 3 phone lines and $73/month for home service including TV and security camera, claiming they were "free" which seemed too good to...

Wilt129 by Neighbour
  • 2715 Views
  • 1 replies
  • 0 kudos

OnDemand Episodes missing

When do new episodes of Greys Anatomy and Station19 get updated on onDemand? It seems to be really inconsistent

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