Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I can watch Netflix on channel 422 on my TV but that channel does not appear in the guide when I am watching TV on my browser (Google on a Mac). The only subscription I have to Netflix is with Optik.
I've recently got telus to 150mbps download and 30mbps upload for copper t3200m telus modem. I've bridged it for one port and disable the telus router wifi and I've tested the speed for the third party router with bridged for the wifi and its 86.4 do...
New to Optik and Telus but seems there is something wrong with the system here. Setting my recordings I select First Runs Only,, but I end up with everything.Had similar problem with Shaw, but it was hit and miss. Telus Optik so far is 100% miss.Is t...
New to Telus and trying to setup series recordings as first run only. I change it but it doesn’t stay and reverts back to Reruns. Getting lots of extra recordings. Any idea how to fix?
Was thinking about upgrading my lte smarthub to a 5g hub. After talking to an agent, to get the same service, 500gig/25mbps, at the same price, I would have to spend $480 on new equipment. Seems pointless doesn't it? or is it just me?. lol
I have a Telus T3200M Router/Modem and 2 of the OptikTV boxes in my house. I'm currently trying to clean up my home network by setting static IP addresses for certain devices. I wanted to just check and make sure that if I were to remove the DHCP Res...
I recently discovered, through reading through previous posts, about how to enable a specific 2.4G wifi network through my B20T AP Booster. ( I had to provide a specific 2.4G wifi to allow my collection of IoT devices in my home to reconnect to my ne...
Has anyone been going through the same pain. I've spent 3 hours on the phone with tech, but it became only worse.Same with mobility - telus tech is calling me but cannot get through. I am in a regular house, no highrise around me.
Help; my aunt is disabled and Voice control. She has a new fire TV and Alexa+ Optik tv. She wants to control the channels up and down; volume and mute. And power on and off. We have managed to get her fire tv to turn off and on with voice. But it won...
Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2nd, 2023) and installed the latest equipment for the...
