Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I just had the Telus Fibre installed at home and I am thrilled. The Router installed is a TELUS Wi-Fi Hub (Arcadyan). Well, I have configured it with LAN 1 in Bridge mode and I have a few questions:1. Although I am receiving a public IP on my router/...
Are you guys able to send me the Optik evolution or no Telus when I talk to them they keep saying it’s available in April for existing customers can you guys please send it out to me since I got the evolution remote
I subscribe to Crave and HBO through Telus but can’t access them through TV+ app. Is that by design and have to watch through the Crave app?
Is there any way to mark a show or season as watched in the Telus tv app?This app is terrible for tracking progress. Most of the time it fails to log progress in episodes and since the new Telus app rolled out some shows I can’t get it to track in an...
Hello Does the Arris VIP 5662W PVR support Dolby Vision? My Sony TV has an HDMI port that allows an HDMI signal selection of either Standard, Enhanced or Enhanced (Dolby Vision) it’s the port I have my Arris PVR connected to. Thx.
Is there any plans to have fibre internet come to the other subdivisions in langdon and if so when? I see there's fibre internet within the Subdivision of Painted Sky in Langdon. Is there a timeline for the installation? Fortis is doing a power cable...
Telus: With reference to https://help.netflix.com/en/node/128339?g=c0a66aaa-a712-489b-913f-ecace59fd099&lkid=URL_LEARN_MORE_1&lnktrk=EVO ... How does one set the primary location in NetFlix app in Optik-TV? (Television is not a "smart TV" -- it is sh...
@KHR Is this the box Telus is using for the new service?https://www.commscope.com/product-type/broadband-video-devices/video-devices/set-tops/video-devices-for-android-tv/vip7802/
Hello I have had a problem for several months that has become worse. When I turn my TV on it can have a green screen. I can hear the audio from a program and I can change channels. I have changed HDMI cables and got a new PVR. When I unhook the PVR H...
After watching TV for a while on the Telus TV+ app on Chromecast with Google TV, it becomes unresponsive. The back button and directional buttons that usually bring up the guide do not work. The live TV channel continues to play but there is no way t...
