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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 127129 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58073 Views
  • 43 replies
  • 7 kudos

Bulk email export from Google

I want to pull my emails out of Gmail and store them on HDDs.I can't use the Google Takeout function 'cos Telus administers the emails. Any thoughts on viable options?

ph_pix by Neighbour
  • 1806 Views
  • 1 replies
  • 0 kudos

Optic TV App VOD error message

Since the recent App update, I keep getting the same error message with any VOD content that I attempt to play.

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CaitlinH by Neighbour
  • 2166 Views
  • 2 replies
  • 0 kudos

Missing episode Optik tv

HelloMy son and I have been waiting for the finale (Episode 11) of Lego Masters Australia Season 2. It was never added.Thank you!@dru

Sports program descriptions wrong

The Golf channel lists a live game event I want to tape. It doesn't tell me it is only half the game. What other televised games are only half the game? Say so!

Prender by Neighbour
  • 1496 Views
  • 1 replies
  • 0 kudos

Internet usage limit alert

Why am I receiving an email from Telus advising l’m near limit - when I’m only at 30% monthly limit?

AstroBob by Neighbour
  • 1458 Views
  • 1 replies
  • 0 kudos

Resolved! 1.5gb plan

Just renewed a 2 year contract and updated to 1.5. Just had a call with the telus support line - looking to get upgraded to wifi6 hardware from my old aracadyn unit.I was told that I have to pay $150 for installation - objected to that and then sent ...

Dohcstar by Neighbour
  • 4125 Views
  • 3 replies
  • 0 kudos

Last of Us Episode 5

The wrong episode of last of us is airing tonight on HBO. They pulled the air date ahead but are playing the episode from last week. When I check the episode that airs on Sunday it says original air date Feb 10th,so why is it not airing tonight - Feb...

Emitskatan by Friendly Neighbour
  • 1749 Views
  • 1 replies
  • 0 kudos

MIssing VoD - TLC Episodes

@dru Episodes 1, 2, 3 of S4 of Darcey & StaceyEpisodes 1, 2, 3 of S4 of 1,000 SistersEpisode 2 of S4 of 90 Day Fiance: The Other Way

Resolved! Cloud pvr New Customer Only

Saw on the Telus site today. Is it available yet? If so how? https://www.telus.com/en/tv/4k-pvr-and-wireless-digital-box?linkname=Hardware&linktype=ge-meganav

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