Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
on Tuesday I was scheduled to connect to the Internet on Friday at 1:00 p.m. Friday came, the master is not there, no one calls, it is impossible to reach the support service. I just arrived and am shocked at such poor service and such high prices. A...
HiI need 2nd Telus wifi booster, where can I get one?I got 1st one at no charge when technician came to install my internet. I've look though Telus website but couldn't find where I can order one, or is it free if I just call and ask for it?
I record Global News (Edmonton) every day and no matter what I do, it records the 5-6 am news and the 6-9 am news. I have set my PVR to only record one episode and to record starting at 6 am but I always get both. Any suggestions?
I have fibre optic (gigabit plan), Ive tested multiple laptops and my desktop connected by a verified cat6 cable to the T3200m.Lan ports won't go over 90 +/- mpbs, but the coax to ethernet adapter at the other end of the house (connected to the T3200...
Two episode from Doctor Who, Season 4, episodes 15 and 16, The Waters of Mars and Planet of the Dead are missing from Crave. They’re available on the Crave app, but not on the Optik TV interface.They were there a few months back, so maybe they just g...
Hey all, I've been struggling a lot as of late to get my CE Smart Wi-Fi plugs back on my network since being converted over to TELUS Fiber and being handed a bunch of new equipment (a new Router and a new separate AP Wireless Device (the White Cylind...
I'm trying to set my Arcadyan NH20A LAN IP Address to 10.0.0.1 with a Class A subnet mask of 255.0.0.0. I can't because the first 3 octets of the subnet mask are greyed out. What's the trick to set the NH20A to 10.0.0.1 and disable DHCP? I should men...
How do I contact telus customer support without talking to the bot or waiting on hold for >1 hour during business hours? I am a full time working physician, I will never have time during business hours to wait >1hr. The EPPCare@telus.com is no longer...
On demand, Real Housewives of Cheshire season 14 is missing episode 6. Please add this ASAP. Why though??? Sandy
I was previously able to login via 192.168.1.41 and switch my Wi-Fi on and off. Then I unplugged the Booster and must have messed something up. Now this domain just times out, can't even get to the login page. I also tried 192.168.1.254 but the usern...
