Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Does NHL on optik(channel 910) lead to free NHL games commentated by professional national networks?
Hi all,I moved from an appartment to a house and I took my T3200 with me. The telus tech came and installed it at the new house and gave me a pair of wifi boosters.So I setup the boosters but they wont mesh with the T3200. After I did some research I...
Hello,I'm installing a 2" steel mast on my detached garage to relocate the overhead fibre optic line (and old cable TV line hopefully) that is currently attached to the soffit on the back of the house (1960's rancher style).At the bottom of the mast ...
Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...
Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...
Hi All, I've been struggling with this issue for a while and calling in to technical support is no help so hoping the community can help me. Here's my current setup. 1GB fibre plan comes in to Alcatel Fiber Optic box. Optic box is connected to T3200M...
The location for the forum I need isn't even an option. There is no option for being treated horribly, for being lied to, for being given the run around.I contacted telus to change my home address and move the wifi to my new home. The agent cut off m...
Getting caught up on some of my favorite shows and to my surprise TV on Demand content for past seasons is gone. Good example is Blue Bloods where there was 12 Seasons in TV on Demand. Now there is ZERO with Season 13 starting tomorrow on Friday Oct ...
I moved into a new unit in the same building my internet was set up in, but the wifi won’t work in our new unit I have over the weekend the clean the old unit so we have kept the wifi there to connect with family! Is there anyone that can help me out...
I’m having an issue using Optik TV app with Apple TV for last couple days, the picture freezes and the audio keeps playing and the video speeds up to catch up with audio, I have been using the same set up for the last 1.5 years no issues! Any ideas o...
