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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128585 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58265 Views
  • 43 replies
  • 7 kudos

Telus Internet Speed...

Today is 14 July 2022. I am using a wireless ZTE smart hub. Over the past couple of weeks, I have noticed that my connectivity speeds have been deteriorating considerably. It is now slower than my old dial-up service used to be. I want to ask if anyo...

Does SFP Modules from Telus Support TP-Link Omada 5 Gig router?

I am switching to PureFibre X Business 2.5/2.5 here in Calgary. Tech over the phone told me that I either buy my own SFP+ capable router, or use their NAH unit bridged. Have anyone used Omada router on residential connection to proof that it can hand...

valiaig by Advocate
  • 3568 Views
  • 2 replies
  • 0 kudos

Newbie - Port Forwarding

Hi all, sorry in advance for my lack of knowledge on the subject, but I'm hoping someone here will be willing to try to walk me through port forwarding. I've been researching all morning and am stumped. I have a RainMachine irrigation controller that...

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joe1250 by Neighbour
  • 12849 Views
  • 4 replies
  • 0 kudos

Resolved! T3200M Bonded DSL

Just wondering for those with bonded DSL using T3200M if you can see both status of Line 1 and Line 2 on the T3200M Status screen (Internet Services). This is my second T3200M and I can only see status of Line 1 and not Line 2. Clicking it just goes ...

Pidru67 by Neighbour
  • 4338 Views
  • 3 replies
  • 0 kudos

Can't Believe it

Yup can't believe 47 years with AGT then turn into Telus and what did I get for loyalty gift? F all

Drushar by Neighbour
  • 3854 Views
  • 2 replies
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Portforwarding WIFI 6

is there any way to port forward anymore?before i upgraded to the 1 Gig internet i forwarded my ports for COD im always stuck on moderate nat setting

Ketchup by Neighbour
  • 6404 Views
  • 4 replies
  • 1 kudos

Wireless passwords keep reverting back to old one(s)

Really frustrated.Keep changing the wireless password to something... devices connect, then when I come home from work, the password isn't right, and I have no wireless internet. When I try my old password, it works again..... Then, the next day it r...

Disabling the Weather Network App

Hi there - does anybody here know how to permanently disable the Weather Network app from appearing on channel 127 ( in Vancouver ) on Optik TV ???? When I switched over to Telus in April I never activated this app but maybe this is something that is...

Purefibre Installation teasing/frustration

Over the last five or six months we have been inundated with teasing mailouts saying Purefibre is being installed in our area. After the first set of mailouts Telus techs even came and marked the lawn in front of the house. Then nothing. Out of the b...

cellarboy by Friendly Neighbour
  • 5788 Views
  • 6 replies
  • 0 kudos
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