Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I started a new service and was sent to new Internet boxes. I’ve decided not to proceed any further and I would like to return them how and where do I return these new Internet boxes? never used, never opened
Hi - I renewed my TELUS home services Dec 31, 2024, and in the service agreement, it included a number of discounts that compelled me to stay with TELUS for another two years (specifically it was 3 "TTV 24 MO Equipment Discounts" of $10) and good til...
Since Telus is adding some FAST channels to their lineup, could they please add the following: - Global News Calgary streaming channel- Global News Edmonton streaming channel- CityNews 24/7 Alberta streaming channel (This is already on Rogers channel...
I have been trying to record an event series on TSN (Curling Brier) but every time I try I get the error message "Content not unified". Anyone know what this means? I am able to record events on all other channels I try at the same time just not the ...
Noticed that HGTV and the other channels that were removed earlier are now back. Are they on free preview or are they back permanently?
It's looks like this scammer is not using automated dialers as they got past Call Control. They offered 30% off my bill. I asked where they were calling from and they said Vancouver. Area code 437 is not Vancouver. I asked what my account number was ...
The cabinet in my home where the network access hub is installed, is a total mess of cables. I can barely get the cover on. Telus left it like this after installation. Can I get them to come back and tidy this up and get rid of the mess of excess cab...
I live in calgary and my internet is down since morning . Its is showing outage in calgary but not in my area where i live. How to contact telus customer service representative. Thankyou
Just tried setting up my first recordings after getting the new boxes yesterday. I went to the guide and set up a recording for the Rachel Maddox show for weekdays at 9pm (channel 804). I just looked in my series set up and it shows it recording the ...
Is there a good place to see where they are making improvements? Feels like these boxes are still in beta testing level.Issues I've foundCaptions often don't work (live or recordings)Captions are giant and don't obey settings for size/color/etcDeleti...
