Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
So to upgrade the T3200 I need to consider:- TELUS Home Security IP's- TELUS Optik TV- TELUS Boost Wifi x 5My questions.- Can I preconfigure the new Wifi hub ahead of time, Ie. setting up wifi network, passwords, etc. - Is there any reason to break a...
Hi all I have a bandwidth issue with my internet. I have about 20 devices connected to my Wi-Fi, and the performance suffers and things stop working due to lack of internet speed. What’s the best way to rectify this.
Hi!I'd like to not spend hours on hold with Telus. I have a non-urgent issue that is complex and cannot be achieved through self-serve. What communication method can I use to achieve this? Specifically, I'd like to convert an account that I have with...
The Gmail tab causes crashes on every browser I have tried. What can be causing the browser to be soo unstable on Gmail? I have tried Firefox, Chrome, and Brave. All browsers will sooner or later crash the open tab when using Gmail. Windows 10 machin...
I was approved for internet for good, I was sent an invoice before the installation saying it would cost $9.95/month so I was under the impression that's what it would cost. The guy came and installed everything and he guaranteed I would get "the int...
Recently ran into a problem where every time I try to connect to 5g on my router and keep getting connected no internet on all my devices. 2.4g still works and I have tried completely resetting all settings in the control panel and setting 5g back up...
We have a very short cable from the router to the wall. We have fibre optic. Can we buy a longer cable so that we can move the router and hide it in a shelf unit?
Hello,I was looking to do the above and noticed another user posting difficulty with their LAN and WLAN speeds after putting in place a similar setup (see user's posting at bottom) Can you advise on the configuration settings that should be used on b...
I recently picked up a Tp link ethernet switch (TL-SG1008D) to use with my telus wifi booster and a few other devices. I have run into a problem though, when I connect JUST the wifi booster to the switch it works fine. But If I connect something else...
I've tried multiple browsers (Chrome, Firefox, Safari) but get nothing but a blank screen after logging into my Telus Arcadyan ("trash can") router. Once, after hitting Refresh, I was able to get a nag screen suggesting a change of admin password, bu...
