Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Can anyone receive emails sent to there alias's? I cant ! No wonder so many people seemed to have gone silent!
Currently using Telus fibre optic cable and we have the white smart hub device. Over the past two months, our home internet, both wired and wireless stops working. Sometimes the computer (wired) will say there in an IP conflict but other times, the i...
Is there a way to turn the lights off on my Wi-Fi modem? It was installed in my bedroom and is very bright when I try to sleep. The model is a telus wifi hub.
Just recently switched to Telus from Shaw and for some reason, there either isn't a working SMTP relay or it is blocking me.Does anyone know what Telus Internet mail relay settings are? I tried a support call, but the person I got didn't seem to unde...
Hey Everyone! How fast did that summer fly by, huh? You know what time it is...back to school season! As a new school year ramps up, I wanted to see what everyone was looking into regarding essential supplies and tech for the kids. When I was a kid, ...
I understand all cases are unique and this probably doesn't really mean much, but I'm just curious. 2 days ago telus strung fibre to the utility pole on my road. I'm wondering how long did it take to get from that point until they are installing the ...
So I tested my download speed with the mode utility tool on a wired connection and it's giving me 7MBPS, My plan is supposedly for 75, turned off all wireless functions, any suggestions before I wait for 3 hours on the phone?
I would like to cancel the unlimited internet add-on but I cannot find a page to request that in the My Account section of the Telus website. Do I need to call them or is there a way to do that online? Appreciate any information!
I may be crazy, but I'm almost positive that this forum used to have a way to search posts. Did it get removed, or am I just out to lunch on this? If it did get removed, why?
This started happening within the past couple weeks. Anything we can do about it?
