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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128383 Views
  • 314 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58253 Views
  • 43 replies
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How can I connect to a USB drive on T3200M?

I've just finished the SAMBA settings on T3200M. My android tablet, Windows 10, and my Android phone can be connected to external storage on T3200M. However, my MacAir can't use the shared drive on T3200M. The drive is on FAT32. The error message fro...

kiwoony by Neighbour
  • 5247 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to connect to home router

Okay. Clearly I have a telus phone. My parents, and my house both use telus routers. When I try to connect to my own home router, it asks me to "sign in to wifi network" and gives me two options, if I'm a new customer or returning. If I click returni...

Resolved! Any suggestions for After Market Modem for my 500 Mbps Optik conection?

Hello, I am new to this forum and I am not 100% sure if I poked around well to find an answer to my challenge.I have an Arcadyn Modem ( White ) which works great, however the user interface is very poor and I cannot manage any advanced network settin...

Anand by Neighbour
  • 1718 Views
  • 1 replies
  • 0 kudos

Resolved! Equipment to Take When Moving

I am moving from one Telus Fibre city to another and was told to take my existing equipment when moving to the new location. I know that includes the black wifi modem and the two TV boxes, but there are also two white boxes in the connection cabinet ...

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Sehansen by Organizer
  • 4368 Views
  • 1 replies
  • 0 kudos

Advanced home Setup Ubiquiti UDM Pro + Pure Fiber + TV

We have Pure Fiber and my wife and her mum like good ol fashioned TV so they can surf. I am using Ubquiti gear and am about to swap out the USG for a UDM Pro. doing some big upgrades including cameras so this is why. To the question. Since I have SFP...

Raxnar by Neighbour
  • 4525 Views
  • 1 replies
  • 2 kudos

Resolved! Adding a wired connection to the basment.

My landlords have telus, I like the internet but for some reason the wifi keeps dropping when I use it for my ps4. I understand theres boosters that can be bought but I'd rather have a wired connection.If the landlord agrees and what not, is it possi...

Beesherz by Neighbour
  • 4497 Views
  • 3 replies
  • 0 kudos
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