Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I recently moved into a duplex which has a legally registered basement and the main floor on each side. There is one fiber optic cable coming into our side of the duplex which is plugged into an ONT that has 4 ports on it. The basement tenant has a m...
Hello! I would like to report some graffiti on a beige Telus box near the corner of Culloden and East 35th in Vancouver. Specifically, the box is located on the east side of Culloden and between 35th and 36th Avenue. Many thanks and regards,KJ
I just moved into a new place where I get 330 Down and 280 Up, but I did get 330 Down and 330 Up in the previous place which is 5 miles away from the current place. The modern has been changed from T3200 to the white Telus wifi-hub. The speed test ha...
SMTP.Telus.net is this still working my mail server stopped workingsmtp.Gmail.com is the sever now so how would this work with email*****@telus.net because I can’t seem to get it to work
whenever i play call of duty warzone i get around a 70 ping with 200 download and upload speed. I play with my friend and he lives in the same area as me and he gets around 25 ping with 100 download speed. I've reset my router and also have used wire...
Can "Internet for good" rates be used with a rural smart hub, where regular Telus services are not available?
When I play warzone I usually get 70 ping and I get 200 to 250 download and upload speed and I still have such high ping. I play with a friend and we both live in the same area and he gets around 25 ping with only 100 download and upload. I’ve reset ...
When I play warzone I usually get 70 ping and I get 200 to 250 download and upload speed and I still have such high ping. I play with a friend and we both live in the same area and he gets around 25 ping with only 100 download and upload. I’ve reset ...
After a nightmare getting my Mac computer mail program to communicate with Gmail, post migration headaches and a nice but almost unintelligible service agent taking control of my computer, I have my mail back ALMOST where it was. At Telus advice, I c...
I have Telus fibre installed at my house for internet and Optik TV, but am still on copper for home phone. I have a question about feasibility to use some existing in-wall ethernet cable to connect the ONT to my house telephone wiring. Basic problem:...
