Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi there, I have the Arcadyan Hub and 2 boost wifi. The Hub is placed at the south end of the second floor of the house, boost wifi 1 is placed in the middle of the second floor, and boost wifi 2 is placed in the garage on the ground floor at the nor...
This is a strange situation and I'm hoping someone will have an idea what is going on. In December, Telus installed PureFibre to replace the old setup. Everything has worked perfectly since then, until this week when we decided to upgrade our tv to a...
How do I email a file larger than 25mb
Anybody else having random interruptions today or periods in which the wifi totally cuts off? I am connected to the main modem and have pure fibre, I have boosters around my home too and the internet is always seamless. But today there have been rand...
Installed a ZTE smarthub last weekend and changed the SSID on my printers to the ZTE network. One of my printers, a HP, connected and is discoverable on the network. Both of my Brother printers connected but one is discoverable only once and a while ...
I have the latest router and two Wi-Fi Boost devices. With the new router I no longer need to keep one booster plugged in with RJ45. I have setup the boosters and they both have a solid blue light and both show up in my mobile app under the Network a...
My T3200M is setup to port bridge on port 1 to an ASUS router.On 3/16/2021 10:55PM, a firmware update was pushed to the T3200M upgrading to 31.164L.22.Now port bridging doesn't appear to work, with the ASUS router no longer "seeing" the Internet, eve...
It doesn't matter what settings I change, I can manually set up the entire network, port forwarding, upnp, DMZ, it does not matter what I do. The Gateway decides to "help me" and views my xbox as OptikTV and overrides ANY settings I make and only all...
Hi folksI recently upgraded from 150 internet to gigabit. I'm frustrated with the lack of upgrade (for lack of better words) at the devices over WiFi.Long story short this is what we've done so far:Replaced t3200 modemReplaced white box upstream of m...
Hey everyone i'm having problems with the telus internet and was wondering how do i fix it because when i watch shows it keeps buffering and when i play games it doesn't connect or disconnects me. Any ideas?
