Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus migrated my account 5 days ago. i have always used outlook for e-mails. This stopped working, i contacted telus and was told to change e-mail settings. This i did and my e-mails started working again on PC, ipad and iphone. Then suddenly Friday...
Hi, I had my modem upgraded to the T3200M and since the upgrade, I cannot establish an ethernet LAN connection to the internet on any ports on the modem. The Wi-Fi works fine and do does the TV service, and I am 100% sure all my cables and port on my...
Just in the last couple of months, when I go to log into my email account at webmail2@telus.net, after entering my username and password I get a pop up notification saying, the info. you're about to submit is not secure because the site is using a co...
I do have a MQTT broker/server installed on the LAN side of my home network, with my phone app i access the server with my external WAN IP addressand the forwarded port. But if i am at home and the phone connects to the WIFI I have to change the IP a...
Hi there, I've had an issue with my Internet after 2 weeks being with Telus DSL 15/ 1 on the T3200m Gateway. I currently live in GP, AB. My in-game pings/ latency (in ms) to multiplayer game servers have been higher recently. My in-game ping to the s...
How do I report a damaged fibre optic cable?
Hello, I've had a Telus home connection that came with my condo building circa 2010. I have ethernet-to-the-suite and I originally had the Actiontec T1200H (?). I've since been upgraded to the T3200M, mainly because it has good solid bridge mode supp...
Does upgrading from Telus Internet 25/25 to Gigabit Internet require on site visit by a Telus technician?I am on Telus PureFibre. martinwk
How do I log in to my router settings
Tried switching out T3200 For the wifi hub, I am running 3 boosters as well. Spent the entire day trouble shooting without internet. Luckily was able to get the t3200 back from the tech. Tech too.d me not to do it and that they avoid it. LOL. Now i k...
