Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
How do I turn Norton off to download a program ?
I already just purchased cell and plan but paying 150-170 a month. I’m on disability an have 2 boys 3 days a weak. How do I go about canceling and being eligible for the Good Package?
I have a 1 gigabit connection with a t3200m and 1 wifi booster in my condo. I'm sharing the place with 1 roommate. Right now I'm connected to the main wifi while my roommate is on the booster with a separate SSID and password. But it seems like every...
We are/were supposed to be getting a 5G tower placed on our property as we live in a dead zone. We want this tower so we can get Telus internet and Telus tv with the added bonus of using our cellphones in the house and not outside. However my neighbo...
Installed Gigabit plan on Tuesday. Tech put in a T3200M & a Web600Q upstairs in the master hardwired in. Only thing is now I have 4 different SSID's, two for each 2.4ghz & 5ghz. I'd prefer to have just 2 one for each speed and have the extender just ...
Just got new modem hub (arcadyan). I'm trying to access contents of my external hd. The hub recognizes the hd but I can't figure out how to see contents from my windows PC. Any ideas? Thx
I’ve read other posts on this issue but my new T3200 doesn’t offer an Advanced Setup or SAMBA setup option. As such I am unable to access my external HD from my Windows computer. Does anyone have a solution? Thx
We just took possession of our new townhouse, and it looks like Telus Fibre is already set up here, but, the White Nokia ONT device on our wall has no power cable attached. Is this normal? Will Telus send one with the self install kit, or am I stuck ...
Telus made a change over the weekend that is now blocking port 8443 for TCP and UDP protocols. Our staff at a major oil company uses VMware Horizon View. Clients using the VMware Blast Extreme protocol to connect to remote workplace on port 8443 for ...
We've been having this behaviour for months now. This is overnight ping performance using Net Uptime Monitor pinging every 1s and logging failure to get a response over 5 seconds. 11 failures overnight, lasting from 6-11 seconds. (allowing for the lo...
