Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
IMAP login box keeps popping up and email isn’t working
I am done, Telus optic internet is slightly faster than dial up. I disconnected Telus tv as internet slowed down when I got it. I have used 10gb of cellular data to augment my home internet, which drops regularly. I have been with Telus since 2013. I...
Here's a weird one:I have an Actiontec T3200M gateway, on DSL, not fibre.The Actiontec's WAN IP is 100.82.x.x.When I go to Whatsmyip, it reports 209.121.x.x I have my own router connected through the Actiontec via Bridge Mode. Same thing.TP-Link WAN ...
Apparently I had a new firmware upgrade today. And I can no longer see anything to do with parental controls or scheduling access. What gives?
It seems to be impossible to talk with telus. Just finished a brutal conversation with a rep that spoke broken English with a sock in her mouth. It was a struggle to try and understand her and she could not understand me. A tech was supposed to be at...
We keep getting calls to our home phone from various numbers with a repeating beeping sound on the other end. Numbers recently come up as ut 206-858-9177, 609-710-1239, 816-652-9025, 410-844-3765, 313-217-9302. The first 2 were between 4:08 and 4:10 ...
Hello, This might seem like a repetitive and simple matter but I thought I'd ask around anyway while waiting for Telus Support to get back to me. Early this morning, I noticed that my laptop which usually automatically connects to the home wi-fi was ...
I have/had Telus internet for a long time, no longer on a contract and I moved recently mid August. I contacted telus to move my internet services to my new location. The support person said they would have to split the connection or something along ...
I am reaching out today in hopes of finding a contact for PureFiber install into our Mobile Home park located at 8945 hwy 97 Kelowna, BC. I am in direct contact with the park owners and have been tasked with finding out how we can get the connections...
I have a new fibre service installed in June and I can`t find any reference to setting a static IP in the hub. Setting up port forwarding was no issue, but my laptop changes IP everytime it reboots. Any hintsÉ
