Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I want to log into my router. Unfortunately there is only an admin password located on the router. What is the default username? It is not located on the router.
HiThe T3200M came with my Opitix. I used to use an apple AirPort/Time Capsule router that let me do wireless backups with Time Machine. I've tried hooking up an old StarTech NAS with an ethernet cable and a USB hard drive to the T3200M but nothing sh...
Card), and laptop (with intel i211 gigabit Network Card) are both getting this extremely slow speed.All these tests were conducted from a different time of the day to avoid the busy high volume load on the server-side. Test from the Speedtest.net (We...
I logged into my Wi-Fi hub from both the app and direct to the modem. The speed test function is no longer available. Does anyone know where this went to? For a week I was only getting about 500mbps on the 940 plan. Now I can't really test it direct ...
Hello, I'm trying to setup "Scheduling Access" in my T3200M to limit how late my son can play his PlayStation into the wee hours of the morning I do find the T3200M scheduling interface cumbersome to use because I want to restrict access past midnigh...
Hi all, new to the forum and new to home networking beyond the admin panel of my modem. I recently acquired a UDM Pro from Ubiquiti, and after loads of trial and error finally settled on the 'port 1 bridge mode' option for a relatively stable configu...
I recently had a Telus technician come by to set up fibre optic and he gave us 1 booster. On the app and videos it said that we need two, one connected to the modem and one wherever its needed most. Did he mess up and only give us one?
SW Calgary Telus indicates no outages No dial tone Display shows Line in use. Several callers report “no reply”. Checked Telus my home connection with a touch phone - silence Ok this am Lost Telus about 3pm
Hi all, Do you know if you can now get the call control feature if you have fibre? I used to have the service a couple of years ago and loved it, but then we switched to fibre and it wasn’t supported...only worked if you had copper. Telus said at the...
HiI recently had Optik tv installed. I want to run Ethernet to each box. I also want wifi boosters at the same locations. I have CAT 7 cables for the Optik boxes do I need the same for the boosters or can I use some old 5s that I have? I’d like to ru...
