Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I need help with My Internet connectionI payed my overdue bill at 1 PM with credit card for internet, and it’s many hours ago but I still don’t have internet connection
Hi... I'm thinking of upgrading to Telus' 1.5 Gbps fibre because, well, why not, it's a minimal cost increase. I'm also an Optik TV customer so my current setup is an Asus AX86U WiFi 6 router connected to my T3200. Since the AX86U has a 2.5 Gbps WAN ...
I am using my phone to send emails and I am using my data (no wifi available where I am currently at). What do I need to do to enable those email messages to reach the people they need to get to?
I purchased a telus smart hub. I am very close to several cellular towers one 3km away the other 2km. My signal strength however is weak -115db. When i received my smart hub there were no small attenna to Connect to the plug on the back. Speed howeve...
Anyone have experience in making these two talk together? Ideally I'd rather extend my wifi to the back of the house using these. I have tried dropping the Wifi Hub Bridge mode to no avail.
I receive the "Unstable Internet" whenever I am using Zoom on my laptop. My video feed repeatedly freezes through my Zoom Meeting. I am using WiFi and I am located very near my router. My Internet speed is good, when tested with Speed Test was 49. I ...
It is bouncing back emails and when I try and log in it says my password is invalid. I have attempted to change the password and it work and accepts the change but then when I try and log in it says the password is invalid. I tried calling today but ...
I've been a Telus Internet customer since they first offered DSL. During that time, they've dropped newsgroups, migrated to a near-useless email service, switched to Gmail, and now they've cancelled web space -- all without compensation and for the w...
Hello Neighbours! I have been using Telus internt 25 for about three or four months and it has been good. But those last few days internet is very very slow. (I am ok as long as a page loaded in a min so I don't think I am complaining unfairly). If y...
Is it possible to do the following with the Actiontec T3200M: 1. Disable DHCPI know I am able to set DHCP reservations, but I would like to disable this feature as I have my own server I would like to use for DHCP. 2. Set the IPv6 DNS serverI have se...
