Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am just wondering if the smart hub is considered a home service?
My modem just shows one network for both 2.4ghz and 5ghz. My smart devices require 2.4 and must be connected to my phone that keeps automatically connecting to 5ghz so I can't use any of my smartbulbs. I've logged into the ip address admin area but c...
I use POP3 for my email. Before the migration, I could see the email on my phone, reply to it, and delete and then when I get home, download the same email into Outlook and it would then remove it off the Telus mail server. Since the migration, this ...
Driving down the highway i was able to see well over 24 tree branches lying on top of phonelines. Guess Telus can not find anyone to remove branches anymore some have been there for years.
I keep seeing unknown devices on my network and I can’t go to many websites. Redirected to not secure sites . I have a tm3200 and another router that I don’t know how to configure. I am worried about network and if it is secure , help
Is the light on the smart hub that indicates a computer connection, supposed to be flashing or a steady on when a PC is hard wired to hub?
why is my smart hub being blocked every two weeks. It thinks I an moving it to a different address.
I changed my T3200 router to static DNS for DNS Server 1 and DNS Server 2, using the IP address of my Raspberry Pi. Add blocking works for wired devices on my network but not for WiFi devices. I cannot find a setting in the router that would address ...
Telus website says max wifi boosters is 1 starter pack and 3 expansions does that not equal to 5 boosters? My app does not allow me to add 5 only 4. Whatsup with that?
Ever since we moved to kamloops we have had nothing but issues with wifi. The modem is connected in the living are where we spend most of our time. We only use it on our cell phones and streaming Netflix On the tv . We have two iPhone 8 connected and...
