Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Received your 2025 Calendar earlier this week. As usual...the pics are fantastic! The pics always bring a smile.Love the history lesson on how our technology has advanced over time.If I may make a suggestion...you start the calendar off with December...
I have tried to order a digital box so we can enjoy our Disney + subscription on our main tv. Was told they aren’t available even though I was able to order one after being on hold for 2hrs on Jan 13. When will these be available so we can enjoy our ...
i used to be able to record shows in 704 History W and 705 History E, did telus take that away?
My Optik 4K Wireless Digital Box now is working like a charm: The first day, I fumbled with the box, something with the initial firmware isn't correct. It freezes some times.But some one told me to unplug my Wireless Router/Hub/Pods, after that I wai...
All the buttons on the remote control produced the number “4”! And the TV was stuck on Stingray. Sometimes I'd manage to switch to one of the other 2 working channels, but it'd come right back on Stingray.The main box in the living room (recorder) wa...
Hello, I had a Telus technician come by my condo today to install fibre internet as I am receiving mail that it is now available for my building and area. They had even successfully installed it in neighboring units (or condo blocks). After running s...
I was paying 95/mo ($10 extra because I returned their Optik box) and I just got a bill for $175 out of the blue. All I wanted to begin with, was internet, nothing else, not even essentials. I've spent days on hold, trying to get to someone to talk t...
No home internet. I have tried restarting my stuff few times
Today (Feb 4) it is supposed to be showing the Toronto Raptors game but it is showing the Winnipeg Jets game which is supposed to be blacked out where I'm from...
Hi everyone, I'm new to the Telus fibre family. Today was the day of the installation. The first tech who came was a Bell technician, and luckily I manage to call the Telus tech when the Bell tech was there, because he told me to not use the Nokia ON...
