Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Okay, I think I will be switching over to Telus shortly for Optik TV and Gig Internet. I'm curious what equipment I will be receiving. After browsing the forums and the Telus website I can't tell if I will be receiving a T3200 or the Telus WiFi Hub? ...
Hi Everyone, just wondering if anyone has managed to sucessfully port forward any of their cameras on the newer Telus Wifi Hub (it is a white cylindrical shaped modem, there are no manufacturers that can be seen on modem other than Telus Wifi Hub) th...
Hi. I was contacted and told I won a free iPhone or iPad from Telus and was told I just needed to provide my credit card to cover the $3.00 shipping charge. I gave them my credit card thinking this was a legit offer. This was after I had a service ca...
So recently I found out my Ethernet port in the wall doesn’t work so I went i my closet were the modem is and opened some metal box and someone had cut the wires and it was a Telus employee because they used to work but since one of the Telus employe...
Hello, Just signed for to year contract with Telus, was reading my service agreement and now I am wondering.If there will be a rate increase, will it affect me while I am on my two-year contract?
Hi! First I want to say I am unsure if I have any wired or wireless devices with a gigabit connector, and my wireless settings are messed up right now anyways. However I know you can go into the t3200 router's advance settings and do a speed test the...
Just got my T3200 replaced with the new Acadian Mesh Wifi Hub. Anyone know if there is a way to add static routes? I remember reading awhile back the T3200 had ways to access the hidden menu for additional advanced settings. I have a pretty complex n...
Is there currently an internet outage in the lower mainland area? I’ve been unable to access the internet for a while now and have seen several reports online suggesting the same issue. When will it be up and running again?
Is it fine if I put my white Telus booster beside a tv.I’m going to put it about a meter away from the tv
Hi everyone, I've just set up my two Wifi Boost sets, and I'm wondering whether the original one needs to stay connected to the router through the ethernet cable, or whether I can remove it and put it the booster in a different room (the second one i...
