Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Is it possible to force my laptop so it will automatically switch to the best (closest) AP, whenever I move to a different location in my house?The problem is that my laptop connects to the closest AP, and then stays connected to that AP even if I mo...
I cannot connect to my office using VPN since Friday afternoon. t has worked fine all week with my laptop and desktop. It does work as a test with my ' Telus smartphone as a Hotspot but cant through my home Telus Internet anymore. My oc-workers that ...
Last night my daughter accidentally pulled my grey wall cord out. I believe I've put it back in the right spot. But I have no internet connection. I have a green wifi light and an orange connection light. I have tried powering off and resetting and i...
Well isn't this wonderful. Not only are you airing your frustrations on an telus only forum but you have to disclose all of your identifying information before you can air your grievances. Two instances in a row I have had recordings of Forensic File...
Has anyone have the issue I have now, I have fibre internet but no internet and I still have phone connection and tv just no internet?
Good afternoon, I just got the TELUS WI-FI Hub installed and need to change the DNS settings - where do I access those settings? Thanks!
Why does the lease time on the Telus Fiber connections have to be so low ? My ip address keeps changing every few days. I work from home and have multiple vpn connections for work & the phone system for work. Ipsec tunnels have to have the IP manuall...
Hi there, I know there's been lots of questions about using you own 3rd party router. However, I want to turn my T3200M purely into a modem and want to enable Transparent Bridge Mode. When I try to select it and apply changes it says "invalid user". ...
I've had this issue hundreds of times over the 15 years I've been with Telus and to date no one has solved it, sure they've helped me for a week or so but not time I'm on the road the same thing happens.Any time I'm on the road and using the hotels/p...
A few days ago, I upgraded back to Internet 75 (I had Internet 25 for a while in between). Woke up a few hours ago and my Internet is not working. I tried turning everything (router, devices, etc.) off and on again and nothing. Tried to call a few di...
