Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I had a random call offering me a free Apple TV, pickTv and crave for $10 plus my current internet price for two years. He said this price was guaranteed for 2 years.I am currently on a two year agreement until the end of 2020 and he said this new on...
Hi, I have question about access to phone room during Internet installation.I recently moved in to an apartment and the previous resident was also using Telus for their internet, so there's ethernet cable coming out from the wall which they used to c...
I am able to view the devices using wifi on either the My Telus Wifi app or through the admin settings. However, I would like to be able to see how much bandwidth each individual device is using. Is there any way I can do that?
Does anyone know if there are any issues with ditching the T3200M and connecting the AirPort Extreme direct to the ONT (I don't use Optic TV). I am wondering about getting remote access to the AP from outside my network... anyone doing that or tried ...
I'm trying to purchase "PureFibre Internet 300/300" with monthly payment but Telus forces me to expose SIN number despite.There are 2 options: Canadian driving license and SIN (option), for "Credit check".Because I'm newcomer I don't have a driving l...
Hi, I am having a problem accessing my company's website from home. It's loading very slowly or not loading at all. It's hosted by GoDaddy, talked to them, seem to be zero issues. Website traffic is very low, max 10 concurrent users. Coworkers on Sha...
So I connected an external drive to the T3200M router and used it as a network drive by following this instruction (link) For some reason, the router wipes the external drive and all data on it is gone if I disconnect and reconnect the external drive...
Ever since I switched my copper phone line to Optik Home Phone, the phone line connected to my home security monitor keeps dropping signal once a while, which will trigger the phone line or monitor communication error code. Has anyone experienced tha...
Hi:This has happened before, last fall. This morning the alarm started sounding the trouble signal - it could not find a dial tone. The phone is the same - no dial tone. We are on fibre and the internet is working fine (obvious from this post). When ...
Who else is going to switch to Shaw because the Telus service is too unreliable for work from home?
