Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I am trying to add channels but keep getting thrown out of "manage"It tells me there was a problem and to try again later. It has been 2 weeks...
I'm a new user with Telus home internet.Physical setup like this:I have an ASUS AX86U router (that I was using) and I connected it to the fiber modem at the basement using cat-6 LAN cable to WAN port of the router. I then run another cat-6 cable from...
Wanted to watch past episodes of Food Network and HGTV shows, and most of them are missing from "on demand". What happened to all of them? HGTV shows only 3 shows, and Food Network shows only 1 show!
I'm new Telus customer coming from Shaw. I've always been able to create multiple users for accessing their version of TV+ for either computer or mobile use. This option is very convenient. Is that something that I can do on Telus as well? I did see ...
Why can't Telus techs get their poop together??Sat on the phone for 1.5hours today to talk to a customer rep who then transfered me to a tech where I waited another 30minutes. The guys said he could take care of this. Sat on hold for 20 more minutes ...
Can I use Telus internet with Shaw/Rogers tv? Yes, I’ll have two separate bills
So on Dec12th at 6:40pm I called Tellus since I had a issue with my billing. Waited for 30min finally got an agent. Unfortunately the agent was very rude to speak. She was very impolite which was not expected from anyone working at telus or for that ...
I'd like to know if there's a way to have separate favorites on the same TV box for different members of users.Also, Is there a way to set different favorites for each TV box? I'm asking because I set favorites for one box, the second box shows the s...
We avail unlimited internet plan, but then, in our usage it says we have 1000 GB of data. So what if we exceed the data usage without our knowledge then we will be charged extra for the over use, I also attached the usage photo. Fix this as soon poss...
