Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I live in Penticton B.C. Canada near the Skaha side. I'm wondering how I can convince Telus to set up a Fibre Internet Infrastructure in my neighborhood. It's almost 2025, there should be no reason why it isn't already set up. You guys only offer 25m...
I just noticed that when I try to go to https://www.delta.com (Delta Airlines official web-site), I am getting an error and the site is blocked.I am using Telus Fiber Internet and it seems that Telus is blocking this site, and potentially others. Why...
Connected new LG Smart TV to my Telus Android box. Set up went fine. Telus remote turns on tv and box. TV opens with LG dashboard and Telus remote will not control anything on this dashboard. I have to use LG remote to open Telus TV+ screen. Telus re...
So, I have been wasting away my life for 2 months trying to get Telus to replace one of their broken Lock Boxes in our Condo Complex. This lockbox holds the keys to our communication room so technicians can access equipment. I have spent easily 20 ho...
I have only been a member of this forum for a short while but it seems to me, from reading many other posts, that the forum doesn't really solve many issues as there does not seem to be any input from a Telus rep that actually results in a positive o...
There was a new episode of Tracker for on demand, but when you go in, episode 1 is gone, there is episode 2, then episode 3 and another episode 3, but no 4. Also the season finale of Naked and Afraid, the challenge one was cut off at the end so could...
I have been on hold for over 4 hours to talk to a supervisor. We renew our contract for $65 and now they are billing us $135 CS agent can't honour original deal.
I am trying to restart and watch a couple of MSNBC shows. However, I keep getting an error message asking me to try again later. The channel is working fine live, and I can restart other shows from different channels. Anyone have any insight into thi...
I’m trying to create a new password for my wifi, but the admin page for the wifi booster is not accepting the original default password printed on the device. I used a pin to reset it, but it still says incorrect password. Everything is working, I ju...
My home landline is finally working after 3 months of messaging Telus and finally getting a technician out. But now with call control or even without, there is no longer any call display on my Telus home phone lite. Calls just show as "private caller...
