March
After speaking with the pseudonyms (Aaron - Jay) about failing hardware -- The PVR has dumped it`s whole load 3 times -- the PVR`s drive says it`s mostly full 88% or wo with just about nothing on it.
I am not exactly technically incompetent.
There is almost nothing on that drive listed anymore.
I suggested a (like for like) swap for failing hd (this one is 12 yr).
I was told by these a**hol*s that they would talk to me if I gave them $170.
After 30`ìsh years with telus they look like Russian ransomeware types!
I have very little idea why anyone would deal with them anymore.
March
That's wild! Did you call 611 to speak to someone in Support or did you call a different nimber?
March
It wasn`t 611, but a number from the telus site. I got a service questionaire from TELUS call centre about the service afterward.
March
Definitely not the experience we want for our customers. We'll send you a private message to discuss further.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
March
No luck yet, but have not had much time. The ISB7050's drive now has 0 content left, but shows that it is 86% full.
April
This one can be marked as Resolved. 😁