I can’t access any of my applications that use online services
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10-08-2023 09:32 PM
Hey guys, I can’t seem to access any of my online games or applications without getting an error. I can browse the internet just fine and access offline applications, but when it comes to anything online I cannot.
I found that through the use of a vpn I can access some of the applications, but still not all. I’ve tried reconfiguring my DNS and restarting my routers and modem, but still nothing. I was also on the phone with tech support for a bit and they said there was nothing they could do. Any suggestions?
I found that through the use of a vpn I can access some of the applications, but still not all. I’ve tried reconfiguring my DNS and restarting my routers and modem, but still nothing. I was also on the phone with tech support for a bit and they said there was nothing they could do. Any suggestions?
4 REPLIES 4
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10-08-2023 10:09 PM
What are the errors you're seeing? Which apps and games? Do you have any antivirus or firewalls active on your computer?
If you find a post useful, please give the author a "Kudo" or mark as an accepted solution if it solves your trouble. 🙂
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10-09-2023 01:55 PM
It’s every online game, some examples are league of legends and CS:GO. I’ve checked my antivirus and firewall and they aren’t blocking any of my games. There isn’t any specific error code, just says “error: can’t connect to game servers”
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May
Is this already fixed? I am having the same problem in my telus, cannot find regions in dota 2 and I also can’t play mobile games but i have wifi connection
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May
Have you spoken with our Tech Support team or the game devs about this?

