Wifi plus speeds?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-02-2024 08:15 AM
Just had wifi plus installed, new access point and 2 boosters. I did a speed test through the telus app while the tech was there and it was 590 up 540 down, I did another this morning and it was 94 up/down. Any reason for the drastic change?
3 REPLIES 3
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-02-2024 09:48 AM
Hmm, that's definitely odd. Was this over Wi-Fi or via a hardwired device? Have you tried rebooting your equipment or speaking with our Tech Support team so they could run some diagnostics from their end?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-02-2024 12:05 PM
It was over wifi, and it was when only 1 booster was set up, I haven't tried rebooting
or tech support yet, I had to leave for work. The point of getting the wifi plus was to improve speed and coverage but it's pretty much the same as it was with just the old hub.
or tech support yet, I had to leave for work. The point of getting the wifi plus was to improve speed and coverage but it's pretty much the same as it was with just the old hub.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-02-2024 12:31 PM
Gotcha. Your best bet then would be to try both those avenues; our team's available at 1-888-811-2323.

