I’ve registered my device to “bring it back” via online and I’m not sure what to do next. Will I get an email with the next steps soon? My plan ends in 7 days and I’m not sure what to do. Will they ship the new device I chose after my plan ends?
If you ordered a new device, you can return the current Bring it Back device within 30 days from the moment you placed the order for the new device, here you can find more about the process https://www.telus.com/en/support/article/online-returns-support
