Switched to Telus EPP program from Rogers and haven’t been happy since. Currently have two Identical phones, under same account one with CAN-US plan and my wife's with CAN-US-MEX plan, as of writing this we are in Guadalajara - I turned on my roaming just to check and verify in which Telus gladly charged me a day rate as normal but connected flawlessly with full signal on LTE to TELCEL. However with her phone which has Mexico plan included been struggling to connect to ANY network. Tried manually selecting TELCEL - nothing happens. Have tried everything possible. Have screenshots of both phones to prove this, basically paid roaming $16 a day works fine full coverage, phone with MEX plan wont connect to TELCEL. No it’s not the phone, and no it’s not TELCEL
Not to mention the connectivity issue on 5G within Canada and LTE slowly at times within Canada. Has anyone experienced this problem?
