Speaking With An Agent

[Olanrewaju]

Can i speak with someone on how to cancel all my plan with telus , both home internet and mobility 

Never have i been stressed out like this just to reach out to customer support about service 

Poor service 

[TELUS_Support]

Hi there, to cancel service, you need to give us a call. This is 2 separate services and contact info can be found at telus.com/contactus. Have you had an issue reaching us? 

[Jesse2]

Have you tried? It's near impossible to reach. Chat says someone will contact you, nobody does. Everything points you to chat/virtual assistant. It's horrible. Just connect me with someone who can help!!!

[TELUS_Support]

If you need assistance, send us a private message and we will do our best to help. 

[Van1]

I feel your pain! A phone company that doesn’t know how phones work. I’ve talked to people with Freedom Mobile 3 times today easy peasy. Unfortunately I need to wait 2 days for Koodo to phone me so I can switch to Freedom. 

[Rocky3]

WHY? Care to share the reason(s)