Agent Named Rudy

[Anna_Tate]

Five stars for Telus agent, Rudy. The call was an hour. He was very helpful and did an outstanding job. Other agents I spoke to in the last few days were not great at all and even rude. It takes one very good agent to turn things around for customer service. Rudy is really what the others should aspire to.

[xray]

Sites like this tend to only hear about the complaints so the impression of the level of service is skewed. Happy customers rarely bother to post anything. Kudos to Rudy.

[TELUS_Support]

Thank you so much for your kind words! We're thrilled to hear that Rudy provided such excellent service and turned your experience around. We’ll be sure to share your feedback with him and the team. Your experience matters to us, and we truly appreciate you taking the time to recognize great service. If you ever need further assistance, we’re here to help!