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Cannot activate any subscription for stream+

ryliu
Neighbour

I can only activate my netflix subscription for stream + but not other ones.

activation link always brings me to an error page

4 REPLIES 4

TELUS_Support
Official Support Team
Official Support Team

Hi @ryliu - is your My TELUS email the same one you use for your Netflix and Prime?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

 I can’t access my subscription management page on my Telus web or app at all. 

ryliu
Neighbour

And yes the emails are the same. I can activate Netflix but not Disney + or prime

TELUS_Support
Official Support Team
Official Support Team

We'll send you a private message to assist further


If our reply resolved your issue, please click on Accept as Solution to help others in the community.