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Europe Easy Roam vs Easy Roam INTL

Bmepp
Just Moved In

I signed up for Europe Easy Roam 30 Day Pass and when I got to London I double checked my travel plans coverage and there is an additional Easy Roam INTL ($16/day) added. Then there is a note under both plans that reads “The last promotion added to your account will be used first”. This means the $16/day plan will be used first. Why is this added to my account when The Europe Easy Roam covers what I need for the 2 1/2 week trip? When I try to delete it I get an alert that asks if I want a pay as you go instead. I just want the 30 day plan. 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hi Bmepp, we'd like to look into this for you and will send you a PM shortly.


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