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How to Lodge a Complaint About Customer Service

Steph2
Neighbour

I would like to speak to someone about the terrible customer service I received today.  Does anyone know where I can do that?

4 REPLIES 4

AntSza
Neighbour

I too would love an answer to this.  I just spent 50 minutes waiting on hold, listening to the same two songs over and over, only to then be told: "our offices are now closed, good bye". 

Ckobialko
Neighbour

I too would also like to file a complaint about the poor customer service that couldn’t figure there way out of a wet paper bag 

FuzzyLogic
Community Power User
Community Power User

This may be useful:

 

File a complaint with TELUS or Koodo | TELUS


Just a long time customer hoping to help.

TELUS_Support
Official Support Team
Official Support Team

Hi! While you can use the link above, we can also take feedback here in our private messages.


If our reply resolved your issue, please click on Accept as Solution to help others in the community.